Refurbished Canon DSLRs

Discussion in 'Canon' started by Summer Wind, Oct 18, 2007.

  1. Summer Wind

    Summer Wind Guest

    There are always a good number of refurbished Canon DSLRs at Some of them are new models, which has to make one wonder
    why they need refurbishing so soon. How does Canon come by the cameras it
    refurbishes and what does refurbishment usually entail? Have any of you
    bought one of these cameras and have you had any problems?

    Summer Wind, Oct 18, 2007
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  2. Summer Wind

    Paul Furman Guest

    I was in a Best Buy the other day, all the DSLRs were on display, locked
    to the counter with no lens mounted... yikes, I can understand why but
    all the dust & people poking their fingers in the mirror box, sheesh. I
    think that would be the worst case scenario though.
    Paul Furman, Oct 18, 2007
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  3. Summer Wind

    Rich Guest

    The name is a clue.
    Rich, Oct 18, 2007
  4. Summer Wind

    Summer Wind Guest

    There are just as many refurbished Nikon's.

    Summer Wind, Oct 18, 2007
  5. Summer Wind

    Bob S Guest

    Not sure about Adorama, a reputable shop, but B&H, another reputable
    shop, has "used" gear that when rated condition 10 is usually refurbed
    by Canon. Where they get them is easy. The Canon Sales Reps turn in
    their sample cases on a regular schedule. The equipment gets a going
    over by Canon but can not be sold as new. The equipmant may also be
    store demos.

    A nice way to get "new" at used prices. I bought my 28-135 IS that way
    and a friend bought his 10D and maybe his 20D that way. We're both
    happy with what we bought.

    Check with Adorama and ask if that is what they do.
    Bob S, Oct 18, 2007
  6. Summer Wind

    Summer Wind Guest

    Thanks and it does appear to be a good way to save a few bucks. The price
    difference is not that spectacular, but it does cover the shipping and taxes
    you'd pay for new merchandise, plus a little more.

    Summer Wind, Oct 18, 2007
  7. Summer Wind

    ray Guest

    Generally a product marketed as 'refurbished' has been returned for
    repair. The problem may have been very minor or quite major. The idea is
    that every subsystem of the product is tested and necessary repairs made.
    I've heard folks say that they have more confidence in refurbished
    equipment than new - because of thorough testing.

    I have no knowledge of canon products, but I've purchased two Kodak
    refurbished cameras (a DC210+ and a P850) - I've been completely satisfied
    with both. I have also purchased Epson scanners and printers refurbished -
    and have been completely satisfied. In all cases I have bought from the
    corporate online store.
    ray, Oct 18, 2007
  8. Summer Wind

    Frank Arthur Guest

    Let's not use doubletalk. Currently hucksters use terms like pre-owned
    instead of used.
    The fact of the matter is a "refurbished" item is a "used" item. You
    do not know how
    or where the original user handled the camera or lens. Trying to gloss
    it over or
    pretend that it is "more thoroughly tested" is pure hype.
    Frank Arthur, Oct 18, 2007
  9. Summer Wind

    dwight Guest

    As the new owner of a refurbished Canon S3 IS, I gotta say... I'm hard
    pressed to see the difference between refurbished and new. If it didn't come
    with a refurbished sticker on the bottom, I wouldn't be able to tell.

    dwight, Oct 18, 2007
  10. Summer Wind

    Frank Arthur Guest

    Was there a significant price savings?
    Frank Arthur, Oct 18, 2007
  11. Summer Wind

    Bob G Guest

    Where they get them is easy. The Canon Sales Reps turn in
    There aren't enough sales reps to account for the huge number of
    refurbished Canons and Nikons.
    I suspect a lot of them come from returned cameras and store demos.
    They are carefully gone over and returned to factory specs. Most of
    them probably need very little work done.
    I own a refurbished Nikon D80 which looks exactly like new and
    performs perfectly. Got a one-year warranty from the store, too.
    My local camera store owner says he'd rather buy a refurb than a new
    Bob G, Oct 19, 2007
  12. Summer Wind

    Bob S Guest

    Returned for repair by who? If I send my camera in for repair I get my
    camera back.

    I agree with the thorough testing aspect. A friend of mine would buy
    new ham radio equipment and never use it, but he would send it in for
    warranty work because "it wasn't quite right". The warranty repair
    procedure would include testing and alignment beyond that of the
    production line. Seems like the same would apply to a D200 or 30D.

    Bob S
    Bob S, Oct 19, 2007
  13. Summer Wind

    dwight Guest

    Apparently, Canon could not repair my S1 (a repair for which a service
    bulletin had been issued), so they sent me this refurbished S3 in its place.

    So, yes, rather significant savings.

    dwight, Oct 19, 2007
  14. Summer Wind

    ray Guest

    Often if you send in a camera, you get another - not necessarily the same
    one. You've never returned a faulty product for a refund?
    ray, Oct 19, 2007
  15. Summer Wind

    ray Guest

    Evidently your experiences have been different from mine. e.g. - the Kodak
    DC210+ I bought several years ago came with a new warranty, plus several
    items not ususally included with the new camera - at a considerable
    savings. It had a refurbished sticker, and performed as new - still works
    ray, Oct 19, 2007
  16. Summer Wind

    Tony Polson Guest

    The refurbished cameras are usually a combination of service returns
    and mail order returns.

    In Europe, the majority are mail order returns because people across
    the EU have a right to a full refund if they don't want to keep an
    item they purchased by mail order. Therefore, the majority of items
    have nothing wrong with them. They are simply checked over and any
    missing items (strap, lens cap, user manual) replaced with new.

    One of my 5D bodies was a refurb, and so was my Pentax *ist D. They
    were both faultless cameras.
    Tony Polson, Oct 19, 2007
  17. Summer Wind

    Paul J Gans Guest

    I can't quite agree with that. You are mainly right. But
    "refurbished" implies that somebody with the ability to repair
    the camera has looked at it. "Used", on the other hand,
    can imply "as is", which may or may not be the case.
    Paul J Gans, Oct 19, 2007
  18. Summer Wind

    D_Mac Guest

    Not quite on topic but...
    I took two of my 20Ds back to Canon for focus adjustments about 6
    weeks after they were released. The Brisbane (Australia) branch sends
    all cameras to Sydney for repair.

    After taking my details and a disc with the errors evident, they put
    it in a crate along with what seemed like hundreds of identical
    cameras! They must have had a huge warranty issue with them. Australia
    consumers have the right to a refund or repair in the first 30 Days of
    ownership. I took advantage of that once and Canon actually had forms
    for the process.

    I can only presume refurbished cameras on sale outside Australia could
    well contain Australian origin cameras. There are never any refurbs on
    sale in Oz.

    D_Mac, Oct 20, 2007
  19. Summer Wind

    just bob Guest

    What sets them apart from used cameras is the refurbished (usually) come
    with the same warranty as if you had bought it new.
    just bob, Oct 23, 2007
  20. Summer Wind

    Paul Furman Guest

    It's just a word and means simply that it's not new but there ought to
    be a serious warranty (verify that). I just struggled through trying to
    revive a 3-year old laptop with a major dealer: they sent a replacement
    motherboard which was refurbished (not available new) and the first one
    was dead on arrival but they sent another pronto as it carried a full
    warranty. Testing a laptop motherboard is a couple hours of work pulling
    every freaking screw in the damn thing (as I learned) so that didn't
    happen but ultimately my video card was also fried & I gave up & they
    did refund the whole thing after a long (understandable) hassle. In this
    case, I'd say 'refurbished' simply means 'returned' and unchecked but
    covered under the full warranty (but not new). in most cases a return is
    just fine & it's a good gamble for them to simply ship it back out &
    cover it by warranty. In most cases it's probably nearly as good as new
    but if it's an older model, it may be a warranty return heavily used
    with some parts replaced. It all depends.
    Paul Furman, Nov 1, 2007
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