Hello Group, Four weeks ago I hastily purchased an electronic flash to use for photos at our youngest daughters wedding. I wanted a unit that was compatible with both our Leica M6TTL and the Digilux-1 cameras. Unfortunately, only three days remained to make my selection and receive the choice before traveling to Washington, DC for the event! It was late, so I just did the research of units on my own, placed the order with FedEx Priority Overnight ( extra), and selected the Digi-Slave Pro - WRONG CHOICE! Well, last week I called B&H Returns department and explained my error - thinking I would be hit with the re-stock fee (15% of price) because more than 15 days had elapsed, and resigned to accept my fate - THEN... The very understanding person on the telephone - he who spoke with an accent, but was understandable - said, "No problem, we understand, here is your Return Authorization number. When we receive the unit back, we will credit your charge card less only the shipping." Stunned, I babbled something about the re-stock fee, and was told it would be waived. Now truly in shock over this most fortuitous turn of events, I asked if there was indeed a flash unit that would meet the double-duty for my cameras. The gentleman on the phone asked me to hold on, and after a wait of about five minutes, returned with two suggested alternates, either of which met my guide number and interchangeability requirements! Obviously, I am a VERY HAPPY CUSTOMER! I wonder is this treatment (super kind and professional) just an anomaly, or did they look up my purchase history (yes, I am a regular customer) and just provide this high level of service to ME, or, could it possibly be, the company and personnel at B&H are really that genuine? (Tongue in cheek). Once again I am impressed with the honesty, quality of service and company ethic of customer service readily available from B&H! This Jewish-owned and operated company is a true example of the best of their heritage, and their well-deserved success continues by holding close to the principles of their religion. Regards, Skip Cashwell