Ricoh Caplio R1 - Help Please, what do i do????

Discussion in 'Ricoh' started by Sally, Dec 26, 2004.

  1. Sally

    Sally Guest


    My first time with a digital camera, i have downloaded the software but
    can't seem to sort out the Drivers, i plugged in the USB cable to my comp
    and the other end to my camera, it said a hardware wizard would pop up [ i
    am running Windows XP] and nothing happened. It did say in the manual not
    to switch on the camera, so i didn't, i also haven't even tried the camera,
    e.g. put in the batteries and started the camera as i wasn't sure if i
    should do that because of the hardware wizard not coming up on the screen, i
    expect this will cause much laughter here, but honest, as you can see i do
    need the very basic help to start me off here, is there someone who will be
    kind enough to help me out, thanks in advance and Merry Xmas everyone!

    Sally, Dec 26, 2004
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  2. Sally

    Jeremy Guest

    Ricoh has a very good customer service department, that will walk you
    through the procedure by telephone. Their toll-free number is in the
    manual. Last time I checked, they were available 24 hours a day.
    Jeremy, Dec 26, 2004
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  3. Sally

    Sally Guest

    Hi Ken

    I did put in the batteries and the memory card, plugged into my usb
    and camera and hey presto a little ping and
    found new hardware came up with options of programmes that i wanted
    to use with my camera ( i have quite
    a few graphic programmes on here so had a good choice lol) so can i
    say a great big thank you to you Ken, i
    really appreciated the help you gave me, i know where to come if i
    have any more questions, thanks again Ken,
    oh and have a great 2005! Cheers!


    Sally, Dec 26, 2004
  4. Sally

    Sally Guest

    Thanks for the suggestion of the Customer Service Dept, it's nice to know it
    is there, thanks again!


    Sally, Dec 27, 2004
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