Ritz does it again.

Discussion in 'Digital Cameras' started by Böwsér, Sep 18, 2004.

  1. Böwsér

    Böwsér Guest

    I went to the local Ritz with a friend who's in the market for a digital
    camera. It was hysterical. The salesman tried desperately to sell a Nikon
    4200, and used these lines:

    --The Nikon uses a CCD while the Canon S410 uses CMOS, which isn't capable
    of producing accurate colors. Nobody is using CMOS anymore.

    --The Nikon used SD cards. The CF cards used by the Canon will be obsolete
    in a couple of years.

    --The Nikon's picture quality is way ahead of the Canon. No comparison.

    --The "scene modes" in the Nikon are excellent, and can help you if you're
    in Paris and want a stranger to take your picture.

    It went on and on, but by the time we ran from the store, we had all we
    could do to stop from puking. In all fairness, this was a new guy I'd never
    seen before, and I've usually had much better luck with Ritz, but this guy
    was simply priceless. It could be that he was trying to empty his stock of
    the 4200s before thd 4800s hit the shelves. Nah, that couldn't be it.
     
    Böwsér, Sep 18, 2004
    #1
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  2. Böwsér

    Mark M Guest

    When it gets THAT bad...there comes a point where you've just got to piss
    off the sales person and tell the customer that they are being advised by an
    idiot. Hopefully, you can manage to use nicer terms than this, but there
    have been times where I just couldn't stand it any more, and have told the
    customer the real facts about what they are trying to purchase.

    The worker will likely get defensive or offended, but once it becomes clear
    to the customer who is informed, and who is the ignorant salesman, there
    really is nothing they can say against you. Unhappy or not, they soon shut
    up and basically let you sell their cameras for them.

    I know this may be considered "bad form" but at some point we need to stick
    up for those who are innocently trying to purchase cameras from
    ools. -It's not their fault they are being lied to... We all have to start
    somewhere on the path to understanding. In the mean-time, hopefully there
    is someone near by to set us straight when we are up against idiots.
     
    Mark M, Sep 19, 2004
    #2
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  3. Böwsér

    Bill Crocker Guest

    Not sure about Ritz, but salespeople in general, push the products they get
    the most commission on, or perks. Or, the ones their manager says, aren't
    selling, so get busy and sell some, or else!

    I wonder about the same thing in stores when they have a really good sale on
    hamburger...is it getting too old?

    Bill Crocker
     
    Bill Crocker, Sep 19, 2004
    #3
  4. Böwsér

    Harry Krause Guest

    You can always look at the pull date on the pound of hamburger...


    --
    We today have a president of the United States who looks like he is the
    son of Howdy Doody and Alfred E. Newman, who isn't smarter than either
    of them, who is arrogant about his ignorance, who is reckless and
    incompetent, and whose backers are turning the United States into a pariah.

    What, me worry?
     
    Harry Krause, Sep 19, 2004
    #4
  5. Böwsér

    John Doe Guest

    Never ever trust a sales twit. It doesn't matter what store you go to. If
    you are going to be spending more than $5 then you had better do your
    homework first because sales people...all sales people are not to be
    trusted. Once you have done your research then you can listen to the sales
    twit and compare the information to what you know and then you make an
    informed decision. I don't know why people insist on trusting the people.
    The one's on commission will try to sell whatever they make the most on. The
    ones paid by the hour aren't paid enough to give a crap about you.

    John
     
    John Doe, Sep 19, 2004
    #5
  6. Böwsér

    Böwsér Guest

    That's why I was there. I'm not the be-all and end-all expert on digicams,
    but I do have better than average knowledge. The guy I was with saw me
    twitching, so we decided to just walk away. I don't normally try to provoke
    salespeople, since there's no end to the senseless bickering once it starts.
    My friend handled all three, then read the reviews on a few sites, and then
    bought the Canon S410, an excellent camera.

    I never buy without some research, and this is why. Total BS by the
    salesman. Granted, the Nikon 4200 is a fine camera, and you won't go wrong
    with it, but the sales BS was just too much.
     
    Böwsér, Sep 19, 2004
    #6
  7. Böwsér

    Böwsér Guest

    He presented himself as an experienced digital shooter, and someone who
    knows these things inside out. All they have to say is "I don't know, but
    I'll find out." But when he claims that a camera uses a CMOS sensor instead
    of a CCD, and then says that one is significantly better than the other,
    well, that's a little off-base. Also, we were looking at the Canon S60,
    because it has the 28mm equivilant zoom. My friend wanted something with a
    wide angle lens, so we asked to see that, along with the S410 and the 4200.
    The salesman heard me mention the 28mm equivilant, and said that there's "no
    way in hell" that the S60 could possible have that lens. I then showed him
    the little sticker on the front of the S60 that the described the 28mm
    eqiivilant lens, and he claimed it was a mistake. This guy was truly one of
    a kind, I hope.
     
    Böwsér, Sep 19, 2004
    #7
  8. Böwsér

    ZONED! Guest

    As I get older and accidentally wiser, the fore-mentioned phrase is
    one I find that impresses me a lot more since it is so seldom used.
     
    ZONED!, Sep 19, 2004
    #8
  9. Böwsér

    ZONED! Guest

    This is getting way OT but..... who do you suppose prints those dates?
    I have heard of countless news stories that make me wary of re-dating
    some food products.
     
    ZONED!, Sep 19, 2004
    #9
  10. Böwsér

    Mark M Guest

    Exactly!
    This is the nearly the exact same sentence I have always tried to get my
    students to say. I literally ask that they follow any "answer" of "I don't
    know..." with, "but I'm going to find out!" :) This is ALWAYS an
    accepatable answer, so long as it is actually followed by efforts to
    investigate.
     
    Mark M, Sep 19, 2004
    #10
  11. Böwsér

    Mark M Guest

    Where you shop is not a reliable indicator one's product knowledge.
    People buy equipment where it is convenient for them to do so.
    For a great many people, Ritz is the ONLY photo shop in their area (yipe).
    It's like shopping for cars...
    You can know everything there is to know about a vehicle, but you still end
    up buying it most of the time from shysters who would tell you anything to
    sell it to you.

    Many knowledgeable folk aren't acquainted with the internet (believe it or
    not...).
    They don't have B&H, Adorama, and etc. to compare with their crappy local
    shop.
     
    Mark M, Sep 20, 2004
    #11
  12. Böwsér

    Phil Wheeler Guest

    A truely terrifying thought :)
     
    Phil Wheeler, Sep 20, 2004
    #12
  13. Böwsér

    Böwzér Guest

    Where else where would you suggest I go to look at digital cameras during my
    lunch hour? New York? There are very few options here, and if you want to
    actually hold the camera before you buy it, it's Ritz, or a very long drive.
    Remember, I didn't embarass him, and haven't mentioned his name, or the
    location of the Ritz store. So please suggest an alternative, and I'll go
    there today.
     
    Böwzér, Sep 20, 2004
    #13
  14. Böwsér

    Böwzér Guest

    But true!
     
    Böwzér, Sep 20, 2004
    #14
  15. Böwsér

    Böwzér Guest

    I shudder to think of this guy behind the wheel...
     
    Böwzér, Sep 20, 2004
    #15
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