Scanjet 3970

Discussion in 'Scanners' started by Al Schmidt, Nov 27, 2007.

  1. Al Schmidt

    Al Schmidt Guest

    I just had a hard drive reach it's end of life. Therefore I started from
    scratch and reinstalled every thing on my computer. I have a problem with my
    Scanjet 3970 and HP Director software. When ever I try to do a scan I get a
    message "An unexpected error occurred..." wi9th hints to restart the
    program, reinstall the software... I went to the HP site and found some
    suggestions to try, but none worked. I can scan from software with a twain
    interface, but then I don't get to use the image adjustments from the
    scanning software. Anyone else had this happen?

    Thanks Al
    Al Schmidt, Nov 27, 2007
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