Sony Digital Video Camera Error Codes

Discussion in 'Amateur Video Production' started by NoName, Dec 23, 2004.

  1. NoName

    NoName Guest

    I KNOW I am taking a big chance here in either getting a reply, or getting
    closer to error code information on a Sony DCR-TRV350.

    The camera is about 18 months old, up to now i have never had any problem
    with it. Probably have recorded over 500 hours on it, maybe more. I was
    preparing to tape my 8 year olds Christmas program, and I got this beeping.
    and a bunch of info on the screen that I had never seen before. After
    returning home, it seemed (according to the manual) the error code C:21:XX
    AND the UP triangle with a bar underneath indicated that a "correctable"
    error had occurred and that it was "condensation". That was over a week
    ago. So, I followed the directions and removed the tape cartridge, and left
    the "case" open for an hour.

    Today, I thought, Hmm, I ought to give that camcorder a try and see if it is
    working. Well, I used the tape that was IN it, and got an error code of
    C:31:42 (possibly others, but I was a bit miffed about having a problem)
    After trying to use a head cleaner, I had a C:31:40, and with a NEW tape,
    C:31:22. Well, after removing the tape, and then the battery; reversing the
    process to put a tape back INSIDE. I can record video as a video camera.
    All SEEMS fine and good.

    I captured some less than exciting scenes of our backyard and thought I was
    home free. NOT. SOME of the recording I do is from VHS videotapes (using
    the camera as an intermediary to get the vhs tape "movie" into my computer).
    I attempted to set up the tape player to the TRV350 as I usually do, and
    voila, NO image at all on the camer LCD screen. Well, this is a setback,
    but at least I can still record video, but I can't use the camera as an
    analog/digital converter to create digital output on my PC.

    So, I apologize for being so long winded, but WHAT do the Error Codes
    C:31:22, C:31:40 and C:31:42 mean to me.

    I have this sinking feeling the vidcam is about to take a trip to an
    electronics repair shop.

    Thanks in advance for ANY help you might be able to provide me. I am
    stumped as to why/how the VHS player to Camcorder connection is not showing
    up on the LCD or the "eyepiece".
    NoName, Dec 23, 2004
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  2. NoName

    Pete D Guest

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  3. NoName

    NoName Guest

    Thanks for the info. I did email the person at the url, and they replied
    with status that they were only familiar with JVC products/vidcams.
    So I am still interested in any help on Sony video cameras, especially the
    DCR-TRV350 - a digital 8 analog/digital converting vidcam.

    Anyone out there with any Sony Video Camera error code knowledge??
    NoName, Dec 27, 2004
  4. NoName

    M.L. Guest

    I purchased a Sony DCR-TRV460 a few days ago. Like yours, it is a
    Digital8 camera so there's a chance that the error codes in my user's
    manual might apply to yours. The last two digits of the error codes
    are not specified.

    A battery pack that is not an "InfoLITHIUM" battery pack is being
    used. Use an "InfoLITHIUM" battery pack. (p. 118)

    Moisture condensation has occurred. Remove the cassette and leave your
    camcorder for at least an hour, then re-insert the cassette. (p. 121)

    Clean the head using a cleaning cassette (optional) (p. 121)

    1.) Symptoms that are not described above have occurred. Remove and
    insert the cassette, then operate your camcorder again. Do not perform
    this procedure if moisture starts to condense. (p. 121)

    2.) Remove the power source. Reconnect it again and operate your
    camcorder again.

    3.) Change the tape.

    4.) Press the Reset button and operate your camcorder again. (p. 126)

    Contact your Sony dealer or local authorized Sony service facility.
    Inform them of the 5-digit code, which starts from "E."
    M.L., Jan 6, 2005
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