Suddenlt y scanner says it can't see document

Discussion in 'Scanners' started by The Old Fart, Jun 11, 2007.

  1. The Old Fart

    The Old Fart Guest

    I have been using an Epsom Perfection 1660 Photo scanner to scan old
    slides & have done hundreds OK. Now I keep getting the message that the
    smart scan software can't find any document in the scanner.

    I have done nothing different than any other time. To scan slides I
    take the upper backing out to expose the top scan light. I place the
    slides in the slide holder & attach the cord for top light. You do a
    pre scan & then click manual just before the scan starts, you select pos
    film & increase the scan resolution click full auto scan.

    All I get is that error message about having no document in the scanner.
    I have even put a photo in the scanner before going back to slides but
    get the same result. I have closed & reopened both the Smart scan
    software as well as XP. Any ideas as to how to fix this problem?
    The Old Fart, Jun 11, 2007
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