This file has been damaged by a disk error

Discussion in 'Photoshop Tutorials' started by Warren Sarle, Oct 3, 2006.

  1. Warren Sarle

    Warren Sarle Guest

    I am getting this error message from Photoshop CS on one PSD file on my
    internal C drive. The backup done a couple hours later gives the same error.
    I've never had any other problems with this disk in four years. I've opened
    a few dozen other PSD files saved around the same time or later without
    problems. Two questions:

    1) Any suggestions on what to do about this?

    2) Is there any way to get Photoshop to verify that it has saved a file
    correctly, or would verification require saving at least two copies of the
    document and comparing them with some other program?
    Warren Sarle, Oct 3, 2006
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  2. Warren Sarle

    Jim Guest

    You have a disk problem. Photoshop may well have sent the correct
    information to the driver, but the disk didn't (couldn't) save it
    correctly. Also, as the backup merely saved the file, it also is defective.
    Jim, Oct 3, 2006
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  3. Warren Sarle

    Warren Sarle Guest

    I should have mentioned that. No errors were found.
    Warren Sarle, Oct 3, 2006
  4. Warren Sarle

    FredEx Guest

    I would try opening the files in some other graphics program other than
    an Adobe program that can handle PSD files. If they open try re saving
    them under a different name and then see how those PSD files then do
    when using CS. It is very rare, but through the years I have run across
    files that Adobe programs could not open, but when I have opened,
    renamed and saved them in another graphics program they would open in
    Adobe programs.
    FredEx, Oct 3, 2006
  5. Warren Sarle

    KatWoman Guest

    with some of my PSD files that had gotten corrupted I had better success
    opening and re-saving as TIFFs (can preserve layers, masks)
    I also tried saving them to another comp on the network
    opening in PS there (make some changes and then revert) then re-save

    have you scanned the disks for damage?? 4 years is very old for a hard drive
    on a comp with PS
    my comp guy said 2 years is OLD for a hard-drive!!!

    good luck
    KatWoman, Oct 16, 2006
  6. Warren Sarle

    Warren Sarle Guest

    That doesn't help. Neither does opening in a non-Adode program. One image
    out of about a dozen is definitely corrupted. There's a large cyan blob in
    the the
    middle of it, and there are numerous rectangular regions where the original
    is visible but the color is distorted in various ways.
    I've run disk checks twice, a memory check, and a cpu check. No errors.
    I've run Photoshop batch jobs just to open hundreds of other psd files. No

    I do have the original dozen RAW files, so I can recreate the image with 6
    or 8
    hours of work.

    What I'm really concerned about is how to prevent or at least detect such
    in the future. It may be some freak, one-in-a-quadrillion case of a cosmic
    flipping a bit somewhere, but the experience makes me nervous.

    I'm also wondering if the risk would be lower with uncompressed TIFF files.
    One corrupted byte in an uncompressed TIFF will probably affect just one
    pixel. The more the file is compressed, the more damage a corrupted byte
    will do.
    Warren Sarle, Oct 18, 2006
  7. Warren Sarle

    RC Moonpie Guest

    from my experience, stick a fork in it, its done. I worked on a
    problematic machine for awhile, at one point, I was getting these same
    sorts of errors and messed up files all over the place. Finally got a
    new computer. Opening the damaged files on another machine, different
    programs, nothing ever helped.

    that doesnt mean nothing WILL help. You might find something. I never
    did. You might want to prepare yourself....
    RC Moonpie, Oct 18, 2006
  8. Warren Sarle


    Nov 22, 2010
    Likes Received:
    My view

    For a similar error i used a tool available at which worked like a charm to resolve the problem with it
    jeename, Nov 22, 2010
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