"White box" lenses

Discussion in 'Digital SLR' started by Ray, May 12, 2010.

  1. Ray

    Ray Guest

    B&H lists some lenses available in a white-box version at a significant
    cost saving -- $30 for the lens I was looking at. They have a note
    that says

    "White Box merchandise comes supplied in a plain white box, instead of
    the manufacturer's colorful packaging. It is not a returned or
    refurbished item. It still includes all the manufacturer's
    accessories."

    Does this mean the lens and warranty are exactly the same as the non-
    white-box version? Or do manufacturers reserve their not-quite-rejects
    for white-box status? $30 seems like a lot to save by getting a plain
    box.
     
    Ray, May 12, 2010
    #1
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  2. Ray

    Peter Guest


    Check with B&H directly about the warranty and any other questions you may
    have. Here you may expect to get a lot of BS.
     
    Peter, May 12, 2010
    #2
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  3. Ray

    Bruce Guest


    Could they have been split from bundled kits?
     
    Bruce, May 12, 2010
    #3
  4. Ray

    Ofnuts Guest

    Likely.
     
    Ofnuts, May 12, 2010
    #4
  5. Ray

    Robert Coe Guest

    On 10-05-12 15:57 , Ray wrote:
    : > B&H lists some lenses available in a white-box version at a significant
    : > cost saving -- $30 for the lens I was looking at. They have a note
    : > that says
    : >
    : > "White Box merchandise comes supplied in a plain white box, instead of
    : > the manufacturer's colorful packaging. It is not a returned or
    : > refurbished item. It still includes all the manufacturer's
    : > accessories."
    : >
    : > Does this mean the lens and warranty are exactly the same as the non-
    : > white-box version? Or do manufacturers reserve their not-quite-rejects
    : > for white-box status? $30 seems like a lot to save by getting a plain
    : > box.
    :
    : I would usually take it to mean that there is no warranty - that's the
    : only thing, offhand, that would explain the difference - and it's not
    : mentioned in their 'blurb' above.
    :
    : Ask B&H. (Though I bet if you read the page carefully "what" will come
    : out).

    I believe it's that B&H offers a warranty that's substantially identical to
    the manufacturer's warranty, but you have to believe that B&H will still be in
    business, will honor the warranty as the manufacturer would, and has the
    expertise to diagnose and fix problems.

    In my experience B&H does a good job of explaining what you get in such cases.
    But you have to actually read the explanation in each case and, as others have
    said, ask if you think it's unclear.

    Bob
     
    Robert Coe, May 13, 2010
    #5
  6. I am wondering if this is the same as happens in the car industry.

    A product is shipped from the factory to some warehouse/sales location a
    long way distant and maybe through multiple hops and distributors or
    retailers. Sometimes the end point (or some in between point) ends up
    overstocked. It is too expensive to retain the stock or return the product
    so it has to be sold.

    Rather than lower the prices of all similar products an artificial
    difference is created (a white box, a "refurbished" description or a
    salesman's demonstrator) and the artificially created product is sold off at
    a lower price.

    Seemingly everybody wins -- the consumer gets the product for a lower price,
    the warehouse or retailer clears the inventory and has dollars (some of
    which make their way back to the manufacturer), the retail price point for
    the product is maintained.
     
    Brian Sullivan, May 13, 2010
    #6
  7. Ray

    Nomen Nescio Guest

    In Canada If I take the bundled lens out of a Canon dSLR kit (18~55,17~85,
    24~105) it is either packed in a plain white box, or just in bubble wrap.
    Sony bundled lenses are also in a plain white box. Canon refurbished
    products are also in a plain white box. Pentax and Nikon lenses are in the
    regular package, and are bundled by using an outer "kit: box. As a retailer,
    It was easier to sell a Pentax or Nikon body only as the regular box meant I
    had a regular priced lens I could sell at full ticket. We do make a little
    better margin on selling that way, as the bundle price is lower than buying
    the items seperate. When the average margin is > 10% we save where we can.
     
    Nomen Nescio, May 13, 2010
    #7
  8. Ray

    Henry Olson Guest

    This may be the future of internet marketing for many. I am finding this
    more and more with ebay dealers. You can buy a nice digital-caliper with a
    cheap plastic case in the original printed box for $39 from a dealer. Or
    you can buy the digital-calipers (identical item) from the same dealer sent
    in a bubble-pack mailer with just the instruction sheet included for $5.
    That is not the only example (one of thousands), but you get the idea. I
    value function more than form. I'll buy the ones in bubble-pack mailers
    with just the instruction sheet included. The packaging is just waste in
    time, effort, shipping costs, and will eventually be thrown out anyway.

    Having said that, I would never buy anything from B&H anymore. They have
    destroyed any good reputation they once had. Search the net, you'll
    probably find the same item far less expensive in the original packaging
    from a reputable dealer, if pretty packages are what you desire.
     
    Henry Olson, May 13, 2010
    #8
  9. Ray

    Ray Guest

    I always expect that on Usenet. But I will check with B&H for
    clarification on the warranty.
     
    Ray, May 13, 2010
    #9
  10. Ray

    Ray Guest

    Being split from a kit makes perfect sense for the white box; I should
    have thought of that. Thanks.
     
    Ray, May 13, 2010
    #10
  11. We were somewhere around Barstow, on the edge of the desert, when the
    drugs began to take hold. I remember Ray
    Bought in bulk by the container load, and farmed out cheaply? Not an
    entirely unknown method of doing business and does lead to savings for
    the end user. The wholesaler could have done a deal for supply of said
    lenses in plain boxes.
     
    Grimly Curmudgeon, May 14, 2010
    #11
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