Why do Nikon bother producing 'non-printable' manuals??

Discussion in 'Nikon' started by Dave, Aug 15, 2008.

  1. Dave

    Dave Guest

    Do you feel your constant postings about newsgroups is achieving
    anything *useful*? If you do, your perception is very different to mine.

    You can't even be bothered to read the post and suggest what you think
    is the most appropriate group(s) - mentioning
    rec.photo.equipment.digital.point+shoot with questions about a D3 is
    rather silly.

    Despite the fact my original post concerned *current Nikon equipment*,
    and I quoted from Nikon:

    "To protect against Copyright Infringement, Nikon offers two versions of
    our current product manuals..."

    By "current product manuals", I take that to mean products currently
    sold by Nikon, which would include lenses for 35 mm film cameras, the F6
    which is a 35 mm film camera and any similar bits Nikon sells. Yet, you
    still prattle on about this newsgroup thing.

    You might not like it outside when it is a very warm day and the sun is
    shining brightly, but shouting at the sun and telling it to set is not
    going to achieve much. Hence it a waste of ones time to do so.

    Don't you have the sense to realise you are not achieving much on this
    issue?
     
    Dave, Aug 17, 2008
    #21
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  2. Dave

    Dave Guest

    It would be good if Nikon USA just billed Nikon UK for work Nikon USA
    did on cameras which were sold via Nikon USA. (And the reverse of
    course, which would mean much of it would cancel out anyway)

    Or, if that is not to their liking, agree to reimburse customers for
    products which they paid to have fixed in another country.

    If I buy a camera in the UK, go to China to cover the Olympics, it goes
    wrong and I pay to have it fixed in China, it would not seem
    unreasonable for Nikon UK to reimburse me.

    Thinking about it, in the UK, I suspect a court might well force Nikon
    to pay up for repairs which needed to be performed in another country -
    especially in the case of a pro, who earned his/her living from this. I
    don't know if it has ever been challenged in a court. Or perhaps Nikon
    would not argue in a genuine case anyway.

    I doubt a court in the UK would do this in the case of someone who
    bought a camera from another country to save money, but someone who
    needed to have their camera repaired in another country, I suspect they
    might.
     
    Dave, Aug 17, 2008
    #22
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  3. Without wishing to appear unduly cynical, I think you'll find
    the same applies to around 90%* of the material posted on UseNet.
    However laudable may have been the intentions of the poster.


    michael adams

    * That was a figure arrived at as a result of my last 2yr Research
    Project on this particular topic. You can trust me on this one.
     
    michael adams, Aug 17, 2008
    #23
  4. Dave

    Walter Banks Guest

    UK Nikon and US Nikon are separate companies. US Nikon would not assume
    the liabilities of UK Nikon. (They might as good will)

    w..
     
    Walter Banks, Aug 17, 2008
    #24
  5. ....

    This will be covered in the small print in one of the many pieces
    of paper that came with the camera. The Conditions of Sale or whatever.
    And it will be assumed that you've actually read it.

    ....

    ....

    Nikon couldn't possibly indemnify themselves by way of insurance cover against
    the possible cost of repairs in each and every out of the way backwater in the
    World. So that rather than conmmit themselves to using any discretion by way
    of researching local repair costs and adjudicating on circumstances - a process
    possibly involving costly appeals procedures as well, they will have already
    covered all this in their original conditions of sale, or whatever. None of which
    could be shown to be unreasonable in any Court of Law for that very reason

    A pro with any sense, same as an ordinary tourist, would never travel anywhere
    without obtaining all the necessary insurance cover, for everything. All of which
    would be tax deductible and part of the fee in any case. Which again in the case
    of a pro might well include the cost of any on-the-spot replacement where necessary.
    And the premium will reflect this. And Nikon know this as well as anyone



    michael adams

    ....
     
    michael adams, Aug 17, 2008
    #25
  6. Dave

    mj Guest

    Your warranty would be honored in the US by Nikon *IF* you could provide
    proof of purchase such as a sales receipt.
    A camera purchased from an authorized Nikon USA retailer will carry two
    warranties. One for use inside the US and one world wide warranty for use
    outside the US. Both warranties require proof of purchase.
     
    mj, Aug 17, 2008
    #26
  7. Dave

    ASAAR Guest

    The roadblock to getting a printable Nikon manual isn't quite a
    onerous as it appears at first glance. The only requirement seems
    to be to purchase *any* Nikon product that has printing and
    non-printing manuals online. Once you satisfy the requirements for
    that product, using a bit of standard "cookie" magic, Nikon will
    allow printable manuals for other non-owned cameras to be
    downloaded. I doubt that I'll ever want to print a sizeable portion
    of any of Nikon's manuals, but the printable manuals allow text to
    be copied, which can be useful. I've never owned a D3 or D700, yet
    am able to paste a quote of this information from page 59 of the
    D700's manual :
     
    ASAAR, Aug 17, 2008
    #27
  8. Dave

    Paul Furman Guest

    It's not that big a deal to send it back to the country you bought it in
    for repairs.

    --
    Paul Furman
    www.edgehill.net
    www.baynatives.com

    all google groups messages filtered due to spam
     
    Paul Furman, Aug 17, 2008
    #28
  9. Dave

    Bingly bong Guest

    OoK. A Netkop.

    Fi.
     
    Bingly bong, Aug 17, 2008
    #29
  10. Dave

    Fara Guest

    Yebbut, you're well known as being a bit of a ****.

    Fee.
     
    Fara, Aug 17, 2008
    #30
  11. Dave

    Dave Guest

    Not even that - just go to the European site. No need to have any
    equipment registered.

    It really is hard to see what Nikon achieve by this.

    1) They have to pay staff to generate the two manuals - of course I am
    aware it only needs them saved different ways, but it still needs to be
    done.

    2) They have to keep two copies on a web server.

    3) The web pages must describe all the reasons, have different links.

    4) The web server must perform a lookup in a database to see what people
    own.

    5) It could cause a bit of annoyance to someone who is not too computer
    literate.

    6) Someone who is considering buying their first Nikon, might be a bit
    miffed they can't print a manual.

    7) It generates posts to newsgroups like this one.

    Then tell me what this really gains Nikon?
     
    Dave, Aug 17, 2008
    #31
  12. Dave

    Chris H Guest

    Not Nikon but Nikon-US
     
    Chris H, Aug 17, 2008
    #32
  13. Dave

    Dave Guest

    So what do Nikon US achieve?

    Do you believe it protects them against copyright infringement, which is
    the reason they say they do it?

    Do you really believe it would stop someone buying a gray import and
    saving them self money, because they can't print a manual from the US
    site? (Recall they can print it from Acrobat reader on Solaris, Evince
    on Solaris, or download a copy from the European site.)
     
    Dave, Aug 17, 2008
    #33
  14. Dave

    SMS Guest

    A company like B&H will warrant gray market equipment if the
    manufacturer refuses to repair it. Canon has no problem with repair gray
    market equipment, in or out of warranty, while Nikon U.S. won't repair
    it at all, even if you're willing to pay for service.

    The manual thing is just weird. I ran into this when I was trying to
    provide some phone support to a help someone with a Nikon camera.
    Fortunately I have a program that removes printing restrictions from PDF
    files, but I had to find it which was a challenge for me as I hadn't
    used it in years.
     
    SMS, Aug 18, 2008
    #34
  15. Dave

    SMS Guest

    Nikon U.S. is too great for anyone to understand. Just don't buy any
    Nikon equipment while traveling outside the U.S. and expect to get any
    support from Nikon U.S., even non-warranty service at your own expense.

    Nikon U.S. is a separate company from Nikon, and they have their own
    strange ways of alienating both current and potential Nikon customers.
     
    SMS, Aug 18, 2008
    #35
  16. Dave

    SMS Guest

    And not a very good one at that, since the topic is directly related to
    both 35mm and digital equipment from Nikon.
     
    SMS, Aug 18, 2008
    #36
  17. Dave

    Dave Guest

    They sure do.
     
    Dave, Aug 18, 2008
    #37
  18. Dave

    Guest Guest

    that's false.

    if you buy a nikon product in a country where it was officially
    imported, nikon will repair it, either under warranty or out of
    warranty. you will need proof (ideally a receipt with a serial number)
    to show that it is not grey market goods.

    if you buy something in a country where it was *not* officially
    imported, i.e., grey market, then all bets are off. nikon will
    probably not repair it (although there are numerous reports that they
    may turn a blind eye), but no guarantees. you've circumvented the
    official channels and are on your own.
     
    Guest, Aug 18, 2008
    #38
  19. Dave

    Chris H Guest

    So what if I live in country A , buy officially imported Nikon equipment
    and then 6-9 months later move to live in country B.

    Will Nikon in Country B support the equipment I bought though the
    official country A channels whilst resident in country A?
     
    Chris H, Aug 18, 2008
    #39
  20. Dave

    Guest Guest

    yes, as long as you have proof you bought it through official import
    channels. the warranty is not voided because someone moves.
     
    Guest, Aug 18, 2008
    #40
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