Why does CS3 take so long to install and uninstall?

Discussion in 'Photoshop' started by Talker, May 12, 2008.

  1. Talker

    Talker Guest

    I recently bought PhotoShop CS3 to give to my daughter. Since I
    wasn't going to see her for a few weeks, I decided to install it on my
    computer to check it out. (I usually use PS 7). It took over an hour
    to install, which seemed ridiculous....until I tried to uninstall it.
    When I went to uninstall it, it took 14 hours!!??!!
    What the heck is wrong with it that requires it to take that long
    to uninstall? I hadn't used the activation for it since I wasn't
    planning on keeping it, and that gave me a 30 day free trial of it.
    Once I gave it to my daughter, I went to uninstall it since I didn't
    plan on activating it.
    Has anyone else experienced this? I realize that most people
    wouldn't uninstall it once they've bought it and installed it, so I
    was wondering if it took anyone else over an hour to install it? If
    so, does anyone know why it takes that long?

    Talker, May 12, 2008
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  2. Talker

    KatWoman Guest

    well it didn't take 14 hours to uninstall but it does take awhile...
    and it won;t uninstall completely unless you download the file from Adobe
    and CLEAN it out of your computer
    which you will have to do it you ever do decide to install it
    KatWoman, May 12, 2008
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  3. I'd have a serious look at your computer if i were you, it obviously has
    some serious issues !

    I've installed and reinstalled dozens of times on an XP and a Vista PC and
    its around 5 minutes to put on and about the same to remove
    Dr. Hackenbush, May 13, 2008
  4. Talker

    paul Guest

    the suite takes about a hour to uninstall to me , i never actually
    installed just photoshop. and for the record i had a quad 2.6 and 3gb
    ram with vista
    paul, May 13, 2008
  5. Talker

    Dave Guest

    agreed.! I also uninstalled and reinstalled more than once, and it is
    chop chop! You don't run an XT, do you:)
    Dave, May 13, 2008
  6. Talker

    Joel Guest

    Instead of blaming on CS3 you may want to ask what's wrong with your
    computer. Or if you can give some information about your computer then
    someone here may give you some general information of what may cause the
    Joel, May 13, 2008
  7. Talker

    just bob Guest

    Those results are not typical. I happen to get my hands on a lot of laptops
    and I load CS3 as a trial to do some testing bench testing very often and a
    good machine should take no more than 15 minutes to complete the CS3
    Extended install reading from optical media.
    just bob, May 14, 2008
  8. Talker

    Talker Guest

    I figured that something must have been up since no one would
    make a program that took that long to install and uninstall. Other
    programs seemed to install fine, it was just CS3. My computer is a

    3.06 Ghz Pentium 4
    1.5GB of RDRAM
    Windows XP Home Edition with SP2

    I doubt that any other components would matter, but the hard
    drive is a Maxtor 500GB ATA at 7200rpm.(I have about 300GB of free
    space on it plus a second 300 GB hard drive).
    I wanted to stop the uninstall process, but if I did, then I'd
    have to start it all over and waste more time. I guess if no one else
    had any problems, then there must be something in my computer that
    help up the process. You'd think it would have stopped the process
    instead of letting it creep along like that.
    If I had bought CS3 for myself and had planned on keeping it, I'd
    have never uninstalled it, so I wouldn't have found out that it took
    me so long to uninstall.

    Talker, May 14, 2008
  9. Try turning off any anti-virus and or spyware you may have running, that can
    sometimes help, especially if its trying to check all the files as they
    Dr. Hackenbush, May 14, 2008
  10. Talker

    Joel Guest

    Your system seems to be good enough to be able to install just about any
    program for less than 30-60 mins. And the only thing I can think of

    1. Something is running behind your back that eating all the CPU. And you
    can always use "Task Manager" to check the status.

    2. I really can't think of anything else except few things like "Norton"
    which I stopped using for over a decade used to be well known util for
    messing up other aps (several older version of Photoshop was victim of sme
    Norton Util). And you may want to check with some Anti-Virus to make sure
    they are not scanning for virus at the moment.

    Some "SETTING" of many newer anti-virus program can cause lot of slowness
    to many systems. And *again* the "Task Manager" should tell you what's
    going on
    Joel, May 14, 2008
  11. Talker

    Talker Guest

    I just recently installed SP2 for Windows XP (against my better
    judgement) and I can't help but wonder if that was the reason this
    happened. CS3 was the first program I tried to install since
    installing SP2, so I don't have anything to gauge it against.
    I didn't want to install SP2 ever since my friends tried to
    install it when it first came out and they had all sorts of problems.
    Plus, I installed one of Microsoft's "updates" once and my computer
    slowed down to a crawl. I uninstalled that "update" and everything
    went back to normal, so I never installed another update since. By
    installing SP2, I installed all of the updates since then, so maybe it
    has something to do with SP2.
    Oh well, hopefully I won't need to install anything else until I
    decide to buy a new computer in the distant future....when Windows 7
    comes out, that way I can avoid Windows Vista.<g>

    Talker, May 15, 2008
  12. Talker

    paul Guest

    i assume you mean sp3? sp2 has been out a while and most programs
    require it. especially as ms has actually stopped supporting sp1. But
    if it eases you mind as i mentioned previuosly mine too took a hour to
    paul, May 15, 2008
  13. Talker

    Joel Guest

    Besides some type of util or anti-virus like Norton or similar which I no
    longer use to have any experience to share, the only problem you may run
    into is the stupid relationship between Adobe and MS IE (Internet Explorer)
    which may cause some problem (not slowness but installation issue).
    Joel, May 15, 2008
  14. Talker

    Talker Guest

    No it was SP2. I have avoided installing any updates or SP2
    because of problems friends and coworkers had when they installed SP2.
    I installed one update once and it slowed my computer down to a crawl,
    so I uninstalled it and decided to never install another update.
    I was talked into installing SP2 the other day, and sure enough,
    my computer now runs a lot slower....not as bad as before but slow
    enough to be a pain.
    The automatic update tried to install SP3, but 2/3 of the way
    into it, there was an error and it stopped installing, so I don't know
    what that was about.

    Talker, May 16, 2008
  15. i've been using worked with and used windows on thousands of machines since
    around 1990 since v3 and Dos, 99.999% of the times i ever have probs with
    pc's running slow hanging crashing BSOD etc etc, update probs blah blah
    blah blah is because of 2 reasons

    1: A 3rd party software conflict ie not a Microsoft product, very very very
    2: An already corrupt to some degree Windows, due to tweaking things to
    make it run better , faster etc etc etc

    the best advice i can give you is to totally wipe, clean reformat and then
    reinstall windows and SP3. ditch norton and use one of the good freebies
    like AVG, or Avast etc

    Software does not take hours to install/uninstall unless something is
    already wrong
    Dr. Hackenbush, May 16, 2008
  16. Talker

    Joel Guest

    *If* your computer runs lot slower after CS2 or CS3 installed, then I
    would suggest you to take a closer look at your COMPUTER *not* CS2 or CS3 as
    they should have nothing to do with the slowness issue you have with your

    Or, if it's some slowness during the installation then it's another story,
    and as I mentioned in previous message you just need to look at the "Task
    Manager" to find out what causes the slowness.
    Joel, May 16, 2008
  17. Talker

    just bob Guest

    Yikes. Re-install your OS from scratch, set a restore point, apply SP3 and
    stay current on all high-priority updates per recommendation from Microsoft.
    Be sure to use restore points before any update or software install from
    anyone. Adobe has designed their products to work with the latest version of
    the OS and vice-versa with Microsoft. You can bet they test all new updates
    to try not to break Photoshop. But if an update does not work you just go
    back to the restore point you created before the update.

    20 years managing corporate IT support speaking here.
    just bob, May 29, 2008
  18. Talker

    Dave Guest

    then, it should not be 'just bob', but rather ' BOB..! '

    (joking, but with a little bit of seriousness:)
    Dave, May 29, 2008
  19. Talker

    just bob Guest

    Ha, thanks, Dave.

    just bob, Jun 10, 2008
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