Why to avoid Kodak cameras - Kodak quits BBB

Discussion in 'Kodak' started by Ray Fischer, Jun 12, 2007.

  1. Ray Fischer

    Ray Fischer Guest

    Anyone considering buying a Kodak camera should reconsider their choice.
    There are better companies to deal with.

    Eastman Kodak (EK), the company famed for generations of priceless
    photos, has resigned from the national Council of Better Business
    Bureaus after the consumer protection group started expulsion
    proceedings against the firm, the council announced Monday.
    http://www.usatoday.com/money/industries/technology/2007-03-26-kodak-better-business_N.htm
     
    Ray Fischer, Jun 12, 2007
    #1
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  2. And Canon, Nikon, and Pentax have been rated unsatifactory by the BBB
    for the way they handle customer problems. They all suck at customer
    service.
     
    Oliver Costich, Jun 12, 2007
    #2
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  3. Ray Fischer

    Dave Cohen Guest

    And wouldn't it be nice if camera makers saw fit to add another bracket
    so we could hang it on our neck. Is there some rule that states it's ok
    to hang a heavier/larger dslr around one's neck but not a more compact
    model.
    Dave Cohen
     
    Dave Cohen, Jun 12, 2007
    #3
  4. Ray Fischer

    ray Guest

    As soon as I encounter a problem with a Kodak device, I probably will quit
    dealing with them. So far, after two cameras and several accessories, I've
    had no problems.
     
    ray, Jun 13, 2007
    #4
  5. Ray Fischer

    ray Guest

    Aye. You have a point about BBB. I don't blacklist a manufacturer simply
    because a product breaks. If they give me what I consider sub-standard
    support, howere, I do. One case in point - Canon's total lack of support
    for Linux. It's my money, and my choice. They ignore my OS, I ignore them.
     
    ray, Jun 13, 2007
    #5
  6. Ray Fischer

    The Real Bev Guest

    Ditto. I swore that when I replaced my Nikon CP800 it would be with one
    with TWO eyelets. Unfortunately, I also swore that, having once lugged a
    4x5 Speed Graphic around, I would never again be burdoned with a heavy/big
    camera like the ones with two eyelets.

    How much could it possibly cost them? I'd pay a few bucks for a second
    eyelet, wouldn't you? Feh.

    I've almost decided on a Canon A570 -- aperture and shutter priority
    settings are really important, along with reasonably small size and
    non-proprietary batteries. Any GOOD reason I shouldn't?
     
    The Real Bev, Jun 13, 2007
    #6
  7. Ray Fischer

    The Real Bev Guest

    That's what I thought until I found that the only reasonably-priced scanner
    I could find that would scan 2-1/4" slides was a Canon. I bought it, hooked
    it up to my windows machine (the other essential piece of WinSh*t is Turbo
    Tax) and have really never been sorry. I guess my principles are for sale
    at a really low price...
     
    The Real Bev, Jun 13, 2007
    #7
  8. Ray Fischer

    ray Guest

    Interesting. I found that the Epson Perfection 4490 does the job just
    fine. It was about $125 refurb from the Epson online store. I've used it
    on 2-1/4" photos - it also handles slides and negatives of that size.
     
    ray, Jun 13, 2007
    #8
  9. Ray Fischer

    scenic_man Guest

    Well, it may be ancient news to the others here,
    but I only just joined the group, so it's new news to me.

    OTOH, I can't say I am in the least surprised.
    My wife and I have had dreadful experiences with Kodak
    and "their" service department, w/r/t two separate cameras in the past year.
    Got her to a Canon Powershot instead.
     
    scenic_man, Jun 23, 2007
    #9
  10. Ray Fischer

    george Guest

    The BBB is just a mutual admiration society for retail businesses, so, who
    cares? I'm surprised they wasted their time in there in the first place if
    this "report" is true. Seems like so many people think it is a government
    agency (it isn't) and that it can actually do anything (it logs complaints
    and asks MERCHANTS to respond to them, if the merchant doesn't respond there
    are no consequences just as there are no consequences if the merchant
    responds but doesn't resolve anything). Oh yeah, if the merchant gets
    enough unresolved complaints, the BBB may refuse to accept their check next
    year for membership. Big yawn.

    If you have a problem, know how to complain and who to complain to. For
    fraudulent activity from a merchant, contact your state attorney general and
    the merchant's state attorney general. If you bought by mail or used a
    postal money order, file USPS form 8165 (mail fraud). If you have a problem
    with your employer, file a complaint with Department of Labor. You get the
    idea...find out what government agency has authority and contact them.
     
    george, Jun 24, 2007
    #10
  11. Ray Fischer

    John Turco Guest

    Hello, Scenic Man:

    Welcome, to the newsgroup! I just wanted to point out that, the cited
    "USA Today" article is dated March 26, 2007 -- practically four months
    ago.
    I must be extremely lucky, then, as I've never needed any service.
    My latest, of many Kodak digicams, is a V603 (6 megapixel). It's quite
    small and features a metal body, with a gorgeous, metallic red finish
    and chrome trim.

    Takes nice pictures, too. <g>


    Cordially,
    John Turco <>
     
    John Turco, Jun 25, 2007
    #11
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