Discussion in 'Canon' started by MB, May 8, 2008.

  1. MB

    MB Guest

    I wonder anyone else has had any problems with Canon software since the XP
    SP3 update?

    One of my PCs is OK but the other does not seem to be "seeing" the camera
    properly when I try to download. The EOS Utility opens but all the
    buttons are greyed out except the bottom one (Monitor). I can't check the
    USB connection at the moment because System - Hardware - Device Manager is
    also not working.

    MB, May 8, 2008
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  2. No word of a lie. I have just spent the last two days reinstalling my entire
    system as I instaled SP3. It kept rebooting, not safe mode, last good cnfig
    would dop anything. The only thing I could do is format c: and reinstall
    windows. I will not be installing it again
    Samantha Booth, May 10, 2008
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  3. MB

    MB Guest

    Normally MSoft charge for support but they seem to be doing free support on
    SP3, I sent them a report and got an acknowledgement the following day
    followed by a suggested fix though unfortunately they omitted one bit of
    information so awaiting details of that.

    MB, May 11, 2008
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